Read Our Blog On Culture Change

Steven Covey tells a story of when he was on train and a father climbed on with three kids who were misbehaving. The other passengers were getting more and more irritated, so finally he went over to the man and said, “Your kids are irritating the other passengers. Can you do something to calm them down?” The man looked up, in a daze, and said, “Sorry, I didn't realise, we’ve just come from the hospital. Their mother has just died.”

How long does organisational culture change take? I am often asked that question, and I choose to answer empirically. After a decade of coaching this in companies, I have plenty of evidence. Jamaicans often say, ‘Dese tings take time.’ By which they mean that if a job is worth doing, it is worth doing well. And culture transformation does take time. Lasting change requires the establishment of new behaviours.

Your brain is made up of 86 billion neurons, each with the processing capacity of a laptop. Psychologists describe the mind as an iceberg with three layers. At the top is the conscious mind. What you’re aware of right now. Below lies the pre-conscious mind, accessible if you give attention - to recall your mobile number for example. Below that is the unconscious mind. Information here is deeply held and includes instinctive...

If your brain is an average adult human brain, you have more potential than you have ever dreamed of. Your brain is made up of neurons: specialised cells that process electrochemical information. These neurons connect in structures called synapses, where they pass signals to one another. The synapses form neural nets. Neuroscience has revealed that the average adult brain has 86 billion neurons...

Too much talk at work kills productivity. This is one of the findings from a recent study at Currys, the UK retailer, where the main distraction to productivity seen by over a fifth of workers (23%) was talkative colleagues. In his excellent new book Supercommunicators, Charles Duhigg identifies three types of productive conversations. Here’s how they can become productive in a work context

Recently I explored the differences between IQ and EQ and suggested that EQ matters more than IQ for so many areas of life. I also revealed that Emotional Intelligence skills aren’t simply innate. In fact, with the correct stimulus and practice, any of us can improve our so-called ‘soft skills’. I happen to know this from personal exposure to Mygrow - a proven EQ development platform pioneered in South Africa a decade ago.